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FAQ

When will I receive my order?

Most orders are processed within 2-3 business days.

Do you take Custom Orders?

Yes! If you would like to place a Custom Order please email us directly at Crimsonfogco@gmail.com

Please keep in mind, custom orders need at least 1 week to cure before we ship them out. This does not include the time taken to make your order. Place your orders in advance.

Do Candles Expire?

Yes, the fragrance in a candle can lose its strength the longer it sits. Your soy wax candle can last 1-2 years, but if stored away from heat and light can last longer and still burn strong.

What is Tunneling? How can I avoid it?

The lit candle will melt through the center of its vessel without melting all its surrounding. To avoid tunneling, burn your candle long enough each time so that the entire top surface of wax is melted.

What are Functional Fragrances?

Functional Fragrance means that the fragrance was specifically formulated with a function (or multiple) known to enhance your mood, energy, and overall sense of well-being.